Last updated: August 2026
J & D Chambers Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.
Who we are
J & D Chambers Ltd is a company registered in England and Wales.
Company number: 17385551
Email: info@janddchambers.co.uk
Location: Greenwich, London, United Kingdom
For the purposes of UK data protection law, J & D Chambers Ltd may act as a data controller in relation to information collected directly from prospective clients, clients and website visitors.
When providing credit control or accounts receivable services on behalf of a client, we may also process personal information on that client's instructions. In those circumstances, our respective data protection responsibilities will be addressed as part of our agreement with the client.
Information we may collect
We may collect personal information that you provide to us, including:
Your name
Email address
Telephone number
Company or business information
Information you provide through our contact form or by email
Information provided when discussing or arranging our services
Relevant business contact, customer, invoice, account and payment information supplied to us in connection with credit control or accounts receivable services
We only seek to collect information that is reasonably necessary for the relevant purpose.
How we use your information
We may use personal information to:
Respond to enquiries
Discuss and provide our services
Communicate with clients and relevant business contacts
Carry out agreed credit control and accounts receivable activities
Follow up outstanding invoices and payment queries where instructed by a client
Maintain appropriate business and financial records
Administer our relationship with clients
Meet our legal, regulatory, accounting and tax obligations
Protect our legitimate business interests and establish, exercise or defend legal claims where necessary
Our lawful basis for processing
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may process information because:
It is necessary to take steps at your request before entering into a contract or to perform a contract;
It is necessary for our legitimate interests, or those of a client or another party, provided those interests are not overridden by your rights;
We have a legal obligation to process or retain the information; or
You have given consent where consent is required.
Where we provide services to a client and process information on their instructions, the client may determine the applicable purpose and lawful basis for that processing.
Credit control services
As part of our services, clients may provide us with information relating to their customers, contacts, invoices, outstanding balances and payment history.
We will use such information only as necessary to provide the agreed services and in accordance with our contractual and data protection obligations.
We will not use information supplied by a client for unrelated marketing purposes.
Sharing your information
We do not sell personal information.
We may share information where reasonably necessary with trusted service providers who support the operation of our business, such as website, email, IT, accounting or professional service providers.
We may also disclose information where required by law, to comply with a legal obligation, or where necessary to establish, exercise or defend legal rights.
Where we process personal information on behalf of a client, information may also be communicated to the client in connection with the services we provide.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and regulatory requirements.
The appropriate retention period will depend on the nature of the information and our relationship with you.
Enquiries that do not result in a business relationship will not be retained indefinitely.
Keeping information secure
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to information used in providing our services will be limited to those who reasonably require it.
International transfers
Some technology or service providers used in operating our website or business may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that applicable UK data protection requirements are met.
Cookies and website information
Our website may use cookies or similar technologies necessary for its operation and, depending on the services enabled on the website, for analytics or other purposes.
Where required, visitors will be given appropriate information and choices regarding non-essential cookies.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
Request access to your personal information
Ask us to correct inaccurate information
Ask us to erase personal information in certain circumstances
Ask us to restrict the use of your information
Object to certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights or ask a question about how we use your information, please contact:
J & D Chambers Ltd
Email: info@janddchambers.co.uk
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.
The latest version will be published on this website with the date it was last updated.